Can i benefit from the $.99/mo hulu (ads) deal or. Hulu said the same to me and completely wiped my account back to zero (like i'm a new user) when i chose and logged back in. When this occurs with me on my windows 10 surface go usually it’s in hulu (there are always problems with hulu on laptops) i found the least time consuming fix is the very useful.
I've had an account for many, many years too. I recently upgraded my plan, i go to the activate section of my account on hulu and click the link, it takes me to disney’s website i log into disney with the same email and password i used for. Am i double paying for disney?